COMMON QUESTIONS
How do I access my billing paperwork?
Client Portal...
After arranging an initial appointment with us, you will receive an email inviting you to join the Simple Practice client portal. Once registration is complete, the portal allows you to easily complete intake paperwork, sign consent forms, and view payment options.
Existing clients may click below to access the portal at any time to view billing and appointment information.
(NOTE: this will open a new window)
Does my insurance cover out-of-network benefits?
Please contact your provider to verify how your plan compensates you for mental health or psychotherapy services. Good questions to start with include:
-
What are my mental health benefits?
-
What, if any, deductible do I have to meet, before I am able to access my benefits?
-
What, if any, is my limit of sessions per calendar year?
-
Will I need a referral from my primary care provider in order to have my mental health care covered?
-
Do I have out-of-network benefits? What are they?
What are your new client procedures?
You will receive an email from Simple Practice to complete all preliminary required documentation and will be asked to enter any insurance information and place a card (credit/ debit or HSA) on hold. You will be billed at the time of service. Once ALL documents are complete, you will be contacted to arrange an appointment.
Do you accept Tricare?
We are Certified Out-of-Network providers with Tricare East. This means you will pay the full fee for service at the time of service. We offer COMPLIMENTARY reimbursement billing submission on your behalf to Tricare. (This is NOT a guarantee of benefits. ) Once Tricare receives the reimbursement forms, they will send you a check directly reimbursing a portion of our fee (usually all less a copay).